How do you gain trust ad influence someone? Chris Voss says, ‘just “shut up and listen”. Not “listen for points we can argue against,” but put aside our agenda and listen with an open mind’. Everything in the life of an entrepreneur is a negotiation and this is the one skill that can drive your business and improve our lives by improving our business relationships by creating mutually beneficial win-win situations to get things done. Find out the typical mistakes we make that weakens a bargaining position and how to look at the bigger picture to achieve the best long-term results for all parties involved.
CEO & Author , Black Swan Group
Founder , METAL International