Oct 19, 2021
3:50 pm
4:10 pm
Fintech x Blockchain
Knowing me, knowing you: Building engagement and loyalty with tailored algorithms

AI-powered data analysis can identify customer needs to simplify and improve service interoperability to deliver a smoother CX. Beyond creating a prettier interface, by better understanding your customer will also enhance banking security with better authentication, data privacy and fraud protection – ultimately building trust and loyalty.

Speakers (1)

Yuan (Alan) Qi

Vice President & Chief AI Scientist & Chief Data Officer; Head of Financial Intelligence , DAMO Academy, Ant Group